Terms and Conditions

Please ensure that you read through the following terms and conditions

Products

I reserve the right to withdraw certain products or special offers at any time – however, this will not affect any confirmed orders.

The colours of the icing cannot be guaranteed to be 100% accurate to those colours in the photographs on the website

I cannot guarantee that the products are nut free

Prices

I reserve the right to change the prices of the products, however this will not affect any confirmed orders

Cancellations or amendments to orders

If you wish to cancel your order, this must be done 48 hours before the date of your delivery

Should you wish to amend your order (eg, increase or decrease the quantity, or change details of the decorations) please contact me as soon as possible and I will endeavour to meet your requirements

Returns/complaints

If your order does not meet your specification, please contact me immediately on 07914 819890 and I will work with you to try and rectify this

Complaints are not accepted 24 hours after delivery or collection

Delivery

I operate a delivery service to local areas. Please advise me of your postcode when placing your order so that I can quote you the cost of the delivery. Delivery is free within a 5 mile radius of Creswell.

Stand hire

There are two charges which apply to stand hire, the hire charge (non refundable) and the deposit (refunded on the return of the stand, undamaged). Should the stand not be returned or be returned damaged the deposit will not be refunded

Changes to terms and conditions

As the business expands, terms and conditions may change slightly. Please ensure that you read these terms and conditions prior to placing an order